Return Policy

To Our Valued Customers
We strive to supply our customers with the finest quality products. If a matter arises regarding the quality of a product it will be handled in an appropriate manner.
  • All claims must be made within 10 days of receipt of goods.
  • No returns or credits after 30 days.
  • Returned product(s) will be charged a 25% restocking fee.
  • Freight/Shipping will not be credited, unless an agreement has been made with Annica's Garden Spa.
  • All returns must be approved, in advance by Annica's Garden Spa.
  • All goods must be returned in satisfactory condition and in the original container with packing material.
  • Credits must be approved by Annica's Garden Spa.
  • No returns on opened products. It is against the law for us to take returns on these products. Of course, if the product is proven to be defective, we will then refund the complete product price, and the cost of shipping it back to us. This must all be cleared by phone or email ahead of time.

If you have any question regarding the return or credit of a product, please contact us.

NO RETURNS OR CREDITS WITHOUT PRIOR AUTHORIZATION.

Annica's Garden Spa
Roseville, CA 95678

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